Have you ever had a client that was toxic? Maybe they are hard to deal with, they are not pleasant to deal with or they are always complaining. Whatever the issue, having a toxic client puts you in a bad mood and doesn’t contribute to a pleasurable environment for you. The good news is you […]

Read more

Consulting with your clients is the foundation of everything that is to be done to your clients hair for that visit. Getting this part right is critical to successful results. If something is off between what your client actually wants and what you the hair professional perceives what the client wants, this could create disastrous […]

Read more